Overview

Our Call Center (Help Desk)

Xerox

• SMA - Time & Material based
• SSMA - Service agreement covers all spares & labor
• FSMA - Comprehensive service agreement covers all spares, consumables & labor

Avery Weigh-Tronix

Offer for customers' scale and Weighting Equipment Calibration Services. Avery Weigh-Tronix offers accredited testing and calibration services for weighing equipment, force measurement and proving devices.

Using an accredited evaluator guarantees the accuracy and reliability of the test results and of your equipment. Removing the risks of inaccurate measurements, product failures and accidents.

All services are conducted by qualified engineers, and are externally audited. Our in-depth knowledge and understanding of the weighting industry testing requirements, enables us to offer comprehensive technical support and advice with a rapid turnaround of certificates.

Bosch Security Systems

Service and maintenance are crucial goals for any security system. CCTV, Fire Alarm, and Access Control Systems are no exceptions. Furthermore, just as we aim to provide a wide range of needs in our sales, we take the same approach to our maintenance service; we provide a unique customer maintenance service for each system, rather than a one-size-fits-all approach. Some of the specific services we can provide include, but are not limited to:

• Basic examination of parts, history since last maintenance, control equipment (Like monitors, VCR, and DVR, NVR) recording/playback quality, image transmission, and field of view
• Maintenance responses to this examination - cleaning lenses and repairing parts
• Retraining of users on CCTV use, if necessary

Wincor Nixdorf - Unlimited Services

Backed by over 50 years of international experience in optimizing IT infrastructures and processes, Wincor Nixdorf is the premium service partner for customers in the retail banking and retail industries, and possesses a broad service portfolio that covers the entire range of IT services.

• Fast restore of systems in case of incidents is ensured by Availability Services that include on-site and remote activities, and thus ensure increased service quality and constant high reputation of customers.


• With ATM Management Wincor Nixdorf operates self-service and back office banking IT environments and ensures high system availability, more transactions and improved customer experience
• Efficient store IT operations of the Store Lifecycle Management solutions provide retailers with flexibility for growth by supporting day-to-day operational IT activities in the store environment throughout the entire lifecycle of stores from entering new markets to renewal and closure of stores.


• Within the scope of Cash Cycle Management Wincor Nixdorf ensures the optimal supply of cash in the banking and retail systems at all times and relieves customers from the effort of generating cash orders with Cash-in-Transit (CiT) companies and monitoring cash replenishment execution.


• Payment Processing solutions include the preparation of business transactions for end-of-day processing for banks and the operations of a platform supporting retailers in processing of payment transactions via debit, credit or loyalty cards, vouchers or mobile devices.


• With Transformational Outsourcing Wincor Nixdorf offers banking and retail customers the management of complex IT infrastructures, incl . network and server components, applications, workstations and self-service environments.

GRG Banking

With the self-service channel in financial service becoming more and more pervasive, the profit and brand reputation of financial institution are more dependent than ever on the technology solutions. As a leading provider of cash processing technology, GRGbanking is striving to offer our customers and a world-class support, responsive service as well as customized solutions for optimized operation